FAQ

Design
Do you also have lower heels or flat shoes?
We currently offer 2 heel heights which all has to do with the manufacturing of our unique Anna van Mills shoe lasts. Do not hesitate to drop us a note at contact@annavanmills.com, in case there are many similar requests we might speed up the process to develop a new model.

Can I change the design of my order?
In case you contact us within 3 working days after placement of your order via contact@annavanmills.com, we will see what we can do for you.

I am in doubt on a few design choices, can you guide me ?
We love to help you out! Drop us a note at contact@annavanmills.com and we will come back to you with some design suggestions, within 48 hours.

I am interested in a peeptoe pair with a heel height of 2,75inch, but I am not able to select that options in the 3D tool. What to do?
We are currently developing this shoe last in our Italian atelier. Please notify us of your interest at contact@annavanmills.com, then we will keep you posted when this model will be available.

How much does a pair of Anna van Mills shoes cost?
Prices vary from 169 euro to 269 euro, depending on your design choices such as material and heel types. In case you choose an option with a surcharge, the sales price will automatically be updated in the 3D tool where the shoe is presented.

Sizes
Where am I able to fit a pair of Anna van Mills?
A selection of the Anna van Mills collection is showcased at Atelier 10Tien on the Blauwburgwal 18 in Amsterdam, so that you are able to try them on. Have a look at the Boutiques page for more information.

Contact
I am seeking contact for a business matter, what is the best way to reach you?
Please send us a mail at info@annavanmills.com with a short description of your request, then we will contact you within 48 hours.

This page is still work in process and will be updated very soon.
In the meantime if you haven’t found your answer yet, do not hesitate to contact us: contact@annavanmills.com.